Last updated 12 September 2026
Client assets are held at each client's own broker, never by us. So the question a disruption at Nemdhari raises is not whether your money is safe. It is how quickly advice and records come back.
Your accounts are in your name at your own broker, and you hold the authority to trade them. If Nemdhari were unreachable tomorrow you would keep full and immediate access to your assets through that broker, without needing anything from us.
Client records, uploaded positions, restricted lists, recommendations and instructions are backed up daily to encrypted storage under the firm's control and separate from the server that runs the client area. Records are retained for the period an adviser is required to retain them.
The client area runs on hosted infrastructure that can be rebuilt from source and backup. The research engine runs separately, so a failure of one does not take the other with it. Our recovery target is the same business day for the client area and the next business day for research output.
Email [email protected]. If a significant disruption prevents a response, contact your broker directly to place any trade you need to place. You never require our involvement to act on your own account.
This summary is reviewed at least annually and after any material change. A fuller written plan is maintained by the firm and will be provided on request once registration is effective.